What Our Clients Say

We are pleased to share the testimonials of our satisfied customers.

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Lisa Laird

5.0
May 4, 2021

I hired a well known carpet cleaning service to clean bedroom and basement carpets. They left and explained that a few of the spots may reappear because it was dog accidents from previous owners. Fast forward a week and you could not tell they were cleaned. Every single spot reappeared. I called Tom Ingram and he came out and cleaned my carpets. Every spot is gone! My carpets feel new and fluffy again. I will never use another company!

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Sara Rastoder

5.0
July 26, 2020
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Tina Rizer

5.0
July 10, 2020

What a Difference worked a miracle on our carpet. Not ready to replace it and it was looking pretty ruff. It now looks like new and it smells amazing! Thank you!

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Elizabeth Faulkner

4.0
December 9, 2019

Clean carpet easy to work with

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Susan Marnatti

5.0
November 16, 2019

Tom goes above and beyond to get results. Now my home is company ready.

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Valenda Taylor

5.0
September 14, 2019

Tom Ingram is professional and super efficient! My carpets look fabulous again! Thank you!

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Amy Ruggles

5.0
April 15, 2019

Great business. What A Difference did a wonderful job on our carpet. The gentleman who completed the job spent extra time to get a very visible stain out of the carpet. He tried 3 different solvents and finally was able to get it completely clean. We really appreciated the extra effort and will definitely use this company again.

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Lisa Garner

5.0
August 17, 2018

Tom, along with a helper, cleaned 7 rooms of carpet in my house. The carpets look absolutely wonderful and best of all—they were dry the next morning. Tom is meticulous, knowledgeable, and takes his time. This was not a rush job to get on to the next job (they started around 10 am & finished around 5:30, taking a break to empty out his tank & grab lunch.) For the work he does and the time he spends doing it, he is definitely with the price. What A Difference has my business from now on!

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Kevin Horsley

5.0
April 24, 2018

Quite simply, What a Difference does a great job of cleaning carpets! Tom Ingram’s strong work ethic, attention to detail, and focus on ensuring customer satisfaction really set his company apart. I am always confident in recommending What a Difference to family and friends for their carpet cleaning needs.

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Tina Muse

5.0
April 5, 2018

Tom showed up on time and did an excellent job! He explained what he was doing and answered all my questions... I have two indoor dogs and had hair and pet odor in my bedrooms. After Tom finished, you can't even tell I have dogs! Highly recommended for all your floor cleaning needs!

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Tiffani Brown

5.0
February 22, 2018

Second time to have my carpets cleaned with pet issues and they know all the tricks to get them clean. Great Service!

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Trish Hobdy

5.0
January 16, 2018

I had pet stains on already old carpet in both living rooms and had scrubbed them with industrial size cleaners and everything you could think of to no avail. I saw Tom’s ad and thought that I might as well give it one more shot before having the carpets replaced.Tom scheduled and confirmed, was easy to work with and talk to. I didn’t want to get my hopes up because I had tried almost everything and nothing had worked.Tom arrived on time and was very knowledgeable. He was very polite and evaluated the area and got to work. Before I knew it he was done and asked me to come give it a look. I was thrilled!! He did an excellent job and my carpets look so much better! He was quick, effective, and professional. I would highly recommend giving him a try if you have some stubborn stains!!

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Lisa Hinkle

5.0
October 1, 2017

We recently bought a home and was referred to Tom by our realtor. He was amazing! He brought new life into our worn carpets. They were thoroughly cleaned and fluffed. He clearly takes pride in his work. I will certainly user him in the future.

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Nancy Mannon

5.0
July 1, 2017

What A Difference! Truer words were never spoken. My carpet looks like new again . I am so pleased with the results. Definitely recommend you use this company for your home. Thanks!

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Tracie Taylor

5.0
June 30, 2017

I purchased a Merle Norman Studio that has been in the same location for 13 years. The carpet has not been cleaned during that time so there were several old stains. Tommy did a WONDERFUL job and the carpet looks great! He is very meticulous and his prices are extremely reasonable. I would highly recommend him!

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Alison Dezern

5.0
June 29, 2017

Tom Ingram is the man for getting tough stains out...Aaron's Thinking Putty on brand new carpet was a challenge but he succeeded and my carpet looks great! Highly recommend What A Difference for all your carpet/tile needs.

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k

5.0
June 29, 2017

I will never ever call on anyone else! EVER! Long story short, Tom didn't know me from Adam and I called him in a pure panic about a mystery red stain on very very light carpet. I had made it worse trying to get it up myself. Tom was at my door with tote in hand and worked on it...... and worked on it. Reassuring me that all was going to be okay! He left product on the spot and I promised him I wouldn't watch it. He came back the next day and back at it......... and as promised it was gone. I can not say enough about this company, this man and the value of personal service behind it. I will continue to recommend to any and all that will listen. We are still beyond impressed!

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Lynnlee Watts

5.0
June 29, 2017
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Truston Humphries

5.0
June 29, 2017

Tom Ingram is honestly the best when it comes to carpet and tile cleaning. His prices are reasonable, his work is quality and he is extremely honest and professional. He cleans over 50 units per year for the company I work for and each time I am astonished at the difference between before the cleaning and after. I even trust him to clean my own home. After using Tom's services you will truly say, "what a difference!"

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Abigail Brooks

5.0
June 28, 2017

I am forever in search of people that take pride in their work. Tom is just that guy he does a phenomenal job. He makes it obvious he cares about his clients and their property. He did a house for one of my clients the carpets were pretty much done for, well I thought anyways but he made it look like new again. He uses great products and equipment. He's great at what he does I will be using what a difference in the future and I recommend him to everyone I know.

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Tina Mitchell

5.0
January 31, 2017

"What a Difference!" really does describe my carpet after Tom has cleaned! Professional, prompt, and a great value... will definitely call him again!

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Becca Rightmyer

5.0
July 7, 2016

Tom has cleaned our carpets twice now and we are always pleased with the fast and reliable service and the awesome quality of his work. Thank you, Tom at What a Difference!

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lestay99

5.0
March 30, 2015

I had What A Difference clean my bedroom carpet. The price was very reasonable and the results were fantastic. Unlike most carpet cleaners, my carpet was dry in no time. I will definitely use them again and I would highly recommend.

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John Soward

5.0
March 29, 2015

I had What A Difference clean about 900 sq/ft of 10+ year old berber carpet, and a 12x15 slate tile floor. Their specialized tools did a fantastic job on the carpet without using an excessive amount of water, keeping the basement dry and mildew free. The tile had never been professionally cleaned, nor was it professionally sealed after it was installed in the 90s. I had planned to clean it, then have it re-grouted. However, after the power scrubbing by What A Difference, the grout looked so good, that was no longer necessary!

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Karen Irving

5.0
March 28, 2015

Tom Ingram with What A Difference does a fabulous job with our carpets. We have 20+ year old carpets with 3 boys, 2 cats and a dog. Tom makes them look brand new! He cleaned a couple of our couches for the first time recently and they look great. His prices are very reasonable as well. Would definitely recommend!